Orders & Shipping

How long does it take to process my order?

Most orders are handmade, packaged, and prepared for shipment within 1–3 business days. Processing times may vary slightly during busy seasons or holiday launches.

How will I know when my order ships?

Once your order ships, you’ll receive a confirmation email with tracking information if tracking is available for your shipping method.

Do you offer free shipping?

Yes, we offer free shipping on orders $35+. The discount should apply automatically at checkout when your order qualifies.

My order is a gift. Can I include a note?

Yes! If you’re sending your order as a gift, you can leave a note at checkout or contact us after ordering. We’ll do our best to include your message.

Sizing & Fit

How do I choose the right bracelet size?

Measure your wrist where you like your bracelet to sit. For a snug fit, choose your exact wrist size. For a more relaxed fit, size up slightly.

Should I size up for larger beads?

Yes, larger beads can take up more space around the wrist. If a bracelet has larger beads or chunky accents, sizing up may give a more comfortable fit.

What if I’m between sizes?

If you’re between sizes, we usually recommend sizing up for comfort, especially for stretch bracelets.

Are bracelets stretchy?

Many of our bracelets are made with stretch cord for easy wear. Please check each product description for specific details.

Products & Materials

Are your items handmade?

Yes! Bauble Time Trinkets pieces are handmade with care in Southern California. Each item may have slight variations, making every piece unique.

What materials do you use?

Materials vary by product and may include glass beads, seed beads, rhinestone beads, stainless steel accents, hypoallergenic earring findings, charms, elastic cord, and other jewelry components.

Are your earrings hypoallergenic?

Many earring styles are made with hypoallergenic materials. Please check each product description for the exact material details before purchasing.

Will the item look exactly like the photo?

Each item is handmade, so small variations may occur. Colors may also look slightly different depending on screen settings and lighting.

Care & Maintenance

How do I care for handmade beaded jewelry?

Keep your jewelry dry and avoid wearing it while swimming, showering, exercising, or applying lotions, perfumes, and harsh chemicals.

How should I put on stretch bracelets?

Roll stretch bracelets gently onto your wrist instead of pulling or overstretching them. This helps protect the elastic cord.

How should I store my jewelry?

Store your pieces in a clean, dry place when not in use. Keeping items separate can help prevent tangling, scratching, or extra wear.

Can my jewelry get wet?

We recommend keeping handmade jewelry dry to help preserve the beads, charms, elastic, and metal accents.

Returns & Exchanges

Do you accept returns or exchanges?

Please review our shop’s return policy before ordering. If there is an issue with your order, contact us as soon as possible so we can help.

What if my order arrives damaged?

Please contact us with your order number and photos of the damaged item and packaging. We’ll review the issue and do our best to make it right.

Can I cancel my order?

If you need to cancel an order, please contact us as soon as possible. Once an order has been made, packaged, or shipped, cancellation may not be available.

Do custom items qualify for returns?

Custom or personalized items may not be eligible for return unless there is an issue with the order. Please contact us before purchasing if you have questions.

Gift & Custom Orders

Do you make custom colors or styles?

Some styles may be available in custom colors depending on bead and charm availability. Contact us with your idea, colors, theme, or event details.

Are your items gift-ready?

Many of our pieces make great gifts for birthdays, holidays, bridesmaids, party favors, teachers, friends, and everyday surprises.

Can I order matching sets?

Yes, depending on available materials. We may be able to create matching bracelets, earrings, keychains, wristlets, or necklaces in coordinating colors.

Do you offer bulk or party favor orders?

Bulk orders may be available for select styles. Please contact us with the quantity, colors, and date needed before placing a large order.

Account & Payments

What payment methods do you accept?

Available payment options will appear at checkout and may include major credit cards, Shop Pay, PayPal, or other Shopify-supported payment methods.

Do I need an account to order?

No, you can usually check out as a guest. Creating an account may make it easier to view past orders and checkout faster in the future.

Can I use a discount code?

Yes, discount codes can be entered at checkout. Only one discount code may apply per order unless otherwise noted.

I forgot to use my discount code. Can it be added after ordering?

Discount codes must usually be entered at checkout. If you forgot to apply one, contact us quickly and we’ll let you know if anything can be done.

Still Need Help?

We're happy to help! Reach out and we'll get back to you as soon as possible.

  • Email Us

    Info@BaubleTimeTrinkets.com

    We typically respond within 24 hours

  • Business Hours

    Mon-Fri 9am-4pm PST

    Replies may be delayed Sat-Sun

  • Made in SoCal

    Proudly designing and creating our pieces here in sunny Southern California